You may return most new, unopened items within 14 days for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Our apologies, but collectible items (all Magic, Yu-Gi-Oh, Pokemon, & Comics products) are non-returnable. Used video games carry a 7 day exchange guarantee. New video game consoles and controllers are non-returnable - should there be any problem with them please contact the manufacturer for their warranty service.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.